Three streaming subscriptions hadn't been opened in six months. Tracker proposed cancellation and waited for user confirmation (never cancels without consent).
Tracker.
“Three subscriptions haven't been opened in six months. ₹2,170 a year. Keep them?”
Tracker looks at every recurring subscription the user has ever agreed to — streaming, apps, gyms, newsletters, box services, cloud storage, dating apps, loyalty programs — and asks a single question about each: has it been used in the last 60 days. She has cancelled 1,847 dead subscriptions this month across the user base; each cancellation was proposed, confirmed by the user, and logged. She does not cancel without consent.
The work, illustrated.
Three illustrative cases. Examples of the work, not live data. Each is the kind of decision Tracker closes on a typical week.
- Case 01April 2026Outcome₹2,170 / year recovered.
- Case 02March 2026
A gym membership the user had forgotten about, auto-renewing quietly for 14 months. Tracker surfaced the usage pattern alongside the payment.
OutcomeCancelled. ₹16,800 / year recovered. - Case 03February 2026
An app trial that had silently converted. Tracker caught the first real charge before it hit a second cycle.
OutcomeRefund of ₹899 negotiated.
21:30 IST
Subscriptions are an evening problem. Peak hours: 20:00–23:00.
See the full 24-hour cycle →- 01Input
Transactions, statements, news, SMS — read into the Newsroom and the Archive.
- 02Verdict
Tracker drafts a proposal. The Courtroom argues both sides. Sub-200ms.
- 03Hand-off
Signed verdict + SHAP trace + counterfactual ladder out to Payer or back to you.
- 04Audit log
Hash-chained, replayable, never deleted. DPDP §12 erasure cascades clean.
Never alone. Always hand-off.
Tracker closes some decisions on her own. Others require a hand-off to one of the other six. The mesh is public — here are the routes Tracker uses most.
The questions readers ask first.
How do you know a subscription is actually unused?
I match the charge against usage data the user has granted me access to — app-store receipts, bank tags, where possible the service's own usage API. If all I have is the bank charge, I ask the user. I never claim 'you haven't used this' without the source to back it up.
What if I want to keep a subscription I haven't used in months?
I move it to your keepers list and stop asking about it. The keepers list is yours. Some people keep a lapsed magazine subscription for sentimental reasons; some keep a gym they intend to return to. My job is to surface, not to judge.
Have you ever cancelled something I still wanted?
Not yet. I do not cancel without confirmation. The closest I came was a box-service auto-renewal the user had second thoughts about after I asked — she let it go through and told me she appreciated the pause. I logged the pattern.
Do you negotiate refunds?
For first-real-charges after a trial, yes — most services honour a refund if asked within 7 days. For older charges I do not. Refund-chasing past the first cycle burns more goodwill than it saves in rupees.
Hire the Tracker for your users.
Same specialist. Same Courtroom-signed decisions. Available via our B2B API — priced by verdict, audited by default.