Step 01
Step 1
When a safety detector fires, Mukodi drops to a neutral hero with a verbatim helpline strip.
SafetyRetail
Crisis-aware financial pause.
When safety detectors fire, Mukodi pauses financial reminders and surfaces helplines first.
The problem
Why this exists.
An optimising assistant that keeps nagging about a SIP shortfall while a user is in crisis is participating in the harm.
We want a calm, neutral state — no streaks, no nudges, no upbeat copy — until the user themselves resumes.
How it works · 3 steps
From input to outcome.
- Step 02
Step 2
Financial reminders, streak nudges, and budget banners are paused until you resume.
- Step 03
Step 3
Helplines are India-specific and current: iCall, Vandrevala, AASRA, 112.
Under the hood
The models and routes behind it.
Models called
API routes
Internal-only — no public route handler.
Compliance posture
- Helplines are operator-curated and reviewed by the safety-guardrails team; sources cited on /security.
- DPDP-aligned control — entering crisis fallback does not modify your data; it pauses surfaces only.
- Theme is forced to functional during a fallback; no goddess or saint imagery appears.
What it's not
Crisis fallback is a UX safety floor, not therapy. The helplines are professional services, not Mukodi staff.
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